Watchmaker's bench with tools and components

Shah Alam · Selangor

Careful work
on every piece

Chronoluxe is a specialist workshop in Shah Alam. We handle complication servicing, crown and stem replacements, and parts sourcing for older references — with a written account provided for each job.

+60 3-5519 7264 [email protected] Shah Alam, Selangor

What we do

Workshop Services

Alarm & Complication Repair

Complication movement close-up

For timepieces with alarms, dual-time displays, day/date complications, and moonphase indicators. Each complication is assessed in context — work is scoped to the observed concern, and no step is taken without discussing options with the owner first.

  • Alarm and strike mechanism evaluation
  • Dual-time and day/date complication work
  • Written report and regulation readings provided
From RM 1,620 Enquire

Crown, Stem & Tube Replacement

Watch crown and stem components

Addresses the winding and setting assembly — crown, stem, and tube through the case wall. We confirm the correct original reference before removal, install matched replacements, and carry out a water resistance test where the design permits.

  • Reference confirmation before work begins
  • Water resistance test where applicable
  • Suitable for stiff or loose crown concerns
From RM 410 Enquire

Parts Sourcing for Older References

Vintage watch parts on workbench

For owners of older timepieces requiring specific parts no longer in general supply. We draw on an in-house reference library and a network of trade partners. The owner is kept informed throughout, and a written proposal follows each search before any decision is made.

  • In-house reference library and trade network
  • No obligation — written proposal before proceeding
  • Transparent communication on availability
From RM 380 Enquire

Why Chronoluxe

What sets the workshop apart

Documented Work

Every job returns with a written account of the work performed and readings recorded during regulation. Nothing is left undocumented.

Owner Involvement

Options are discussed before any step is taken. You decide how to proceed — the workshop does not act without your informed agreement.

Scoped to the Concern

Work is assessed and scoped to what is observed. No blanket disassembly is performed unless the situation calls for it.

Vintage Competency

An in-house reference library supports work on older calibres and discontinued references that general repair shops often decline to handle.

Water Resistance Testing

Following crown and stem work, a water resistance test is carried out where the design permits, with any deviation from factory specification noted in writing.

Local Specialist

Based in Shah Alam, Selangor — accessible to owners across the Klang Valley who prefer to deal with a workshop in person rather than by post.

Have a piece that needs attention?

Describe the concern — we'll review it and respond with a clear outline of what the work involves. No pressure, no obligation until you're ready.

+60 3-5519 7264 [email protected]
Get in Touch

Common questions

Frequently Asked

How do I submit a watch for service?
Use the contact form below or call us directly at +60 3-5519 7264. Describe the piece and the concern you've noticed. We'll confirm availability and advise on the intake process before you bring the watch in.
How long does a typical service take?
Duration depends on the service type and parts availability. Crown and stem replacement is generally completed within a week. Complication repairs vary by the calibre and extent of work. Parts sourcing for vintage references has no fixed timeline, as availability is unpredictable — we keep you informed throughout.
Will you work on any brand or calibre?
We work across a broad range of mechanical calibres, including vintage and less common references. If a piece falls outside our current capacity or requires a specialist tool we don't hold, we'll say so honestly at the assessment stage.
What does the written report include?
The report covers the work performed, any parts replaced (with references where available), the regulation readings recorded before and after, and notes on observed condition. It travels with the watch as a record of the service.
What happens if parts cannot be found for my watch?
We'll provide a written summary of the search, what was found, and the options available. If no suitable candidate is located, no sourcing fee is charged. The decision on how to proceed always rests with you.
Is walk-in assessment available?
We prefer to arrange a time in advance to ensure the watchmaker is available to give the piece proper attention. Contact us by phone or email to arrange an appointment at the Shah Alam workshop.

Find us

Workshop Location

203 Persiaran Kayangan, 40100 Shah Alam, Selangor

Get in touch

Contact the Workshop

Workshop Details

  • Address

    203 Persiaran Kayangan
    40100 Shah Alam
    Selangor, Malaysia

  • Working Hours

    Monday – Friday: 9:00 am – 6:00 pm
    Saturday: 10:00 am – 3:00 pm
    Sunday & Public Holidays: Closed

Appointments are preferred. If bringing a piece in without prior notice, please call ahead to confirm the watchmaker is available.

Send an Enquiry

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